The Multidimensionality of Distrust: A Critical Review of Conceptual Evolution and Applications in Construction Management

Abstract

This paper presents a critical review of the multidimensional nature of distrust, examining its conceptual evolution and operationalization across various disciplines, with a focus on construction management. The study adopts a structured literature review methodology, systematically analyzing peer-reviewed articles, book chapters, and institutional reports from reputable academic databases. Key themes explored include cognitive-affective, behavioral, institutional, and interpersonal dimensions of distrust, alongside their interactions and sector-specific manifestations. The review highlights inconsistencies in definitions, measurement approaches, and empirical gaps, particularly in understudied contexts such as project-based industries and the Global South. Findings underscore the need for integrated frameworks and standardized measurement tools to advance theoretical understanding and practical applications. The paper concludes with recommendations for future research, emphasizing cross-sectoral studies, mixed-method approaches, and context-sensitive models to better address distrust in high-risk environments like construction projects.